Privacy Policy
Last updated: 16 September 2026
TR Elegant Boutique respects your privacy. This policy explains the types of personal information we may collect through our website, how we use it, and the circumstances in which it may be shared.
1. Information We Collect
- Contact and identification information you provide, such as your name, delivery address, email address, and telephone number.
- Order information, including the products you purchase and delivery details.
- Payment-related information required to complete a transaction. Card payments may be processed by third-party payment service providers such as PayHere. We do not intentionally store your full card number or card security code on our website.
- Technical information such as IP address, browser/device information, and website usage information that may be collected through server logs, cookies, or similar technologies.
2. How We Use Information
- To process, confirm, deliver, and manage orders.
- To communicate with you about purchases, delivery, returns, refunds, and customer-support requests.
- To operate, secure, maintain, and improve our website and services.
- To prevent fraud, misuse, and unauthorized transactions.
- To comply with applicable legal and regulatory requirements.
- To send promotional communications where permitted and where you have provided any consent required by applicable law.
3. Sharing of Information
We do not sell your personal information. We may share information when reasonably necessary with service providers that support our business, such as payment processors, delivery/courier providers, website or hosting providers, and professional advisers. We may also disclose information where required by applicable law, a lawful request, or to protect our legitimate rights and security.
4. Payment Security
Online payments may be handled by external payment processors. Their processing of payment information is also subject to their own security practices and privacy terms. Customers should not send complete card details to us through ordinary messages or email.
5. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support essential website functions, remember preferences, understand website usage, and improve the customer experience. You may be able to control cookies through your browser settings, although disabling certain cookies may affect website functionality.
6. Data Retention and Security
We take reasonable administrative and technical measures to protect personal information. No internet transmission or electronic storage system can be guaranteed to be completely secure. We retain information only for as long as reasonably necessary for the purposes described above and to meet applicable legal, accounting, dispute-resolution, and fraud-prevention requirements.
7. Your Requests
You may contact us to ask about personal information you have provided to us or to request a correction where appropriate. Certain information may need to be retained where required for legitimate business or legal purposes.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated date.
9. Contact Us
For privacy questions, contact TR Elegant Boutique at +94 71 923 5627.